How To: Clean a Natura System
Installing a commercial filtered water dispenser in your business is just the first step to providing your customers and staff with fresh, delicious water. In order for your new system to work correctly for the long haul, it is imperative to keep the machine clean and well-maintained. Periodic cleaning of the system’s taps and exterior will allow your filtered water dispenser to stay in working order for years to come.
Cleaning a Natura filtered water dispenser can be fairly simple as long as you follow the instructions as outlined below. You can also reference this video for more help. If you find that you don’t feel comfortable performing the maintenance and cleaning yourself, be sure to contact a trained professional.
Items You’ll Need:
● Plastic water pitcher
● Household vinegar
● Warm water
● Polycarbonate container for soaking parts (a 1-quart liquid measuring cup works well)
● 2 Microfiber towels
● Stainless steel cleaner
● Small plastic bristle brush (optional)
● Clean hands and a clean workspace!
Filtered Water Dispenser Cleaning Procedure
Draining water from dispenser taps
To Clean the Taps
● Turn off the water supply. Turn the shut off valve 90 degrees to ensure the water supply to the machine is cut off.
● Turn off the power. Flip the electric power switch to the off position to ensure safety.
● Turn off the CO2 valve. Turn the CO2 valve (located on the CO2 regulator) 90 degrees to shut off the supply to the machine.
● Turn your CO2 tank to opposition. This will ensure that the tank is completely closed.
● Place a plastic pitcher underneath each tap to let leftover water drain into the pitcher. Keep each tap in the open position after this draining process. Note: Water from the CO2 tap will run longer than other taps in order to flush water from the CO2 tank. This will take anywhere from 15 to 20 seconds.
● Remove each tap carefully. Remove the taps one by one by loosening the tap shank nut on each (located at the base of the tap), turning them clockwise to loosen.
● Disassemble each tap. All parts will get sanitized except for the bonnet.
● Disinfect each tap in a polycarbonate container with a solution of one part clean, warm water and one part household vinegar. Drop all parts straight into the solution for cleaning. This can take anywhere from 3 to 10 minutes depending on the severity of any scaling that is present. Wipe off any excess scaling or debris with a microfiber towel. Repeat disinfection process as necessary. You can also use a soft, plastic bristle brush for cleaning hard-to-reach spots.
● Rinse each tap in clean water.
Disinfecting water dispenser tap parts in gentle cleaning solution
Tap Reassembly Instructions
● For ambient and cold water taps, line the taps up one by one in a vertical position and turn the shank nut counterclockwise to tighten. Tighten each shank nut as tight as you can by hand.
● For the compensator carbonation tap, line it up vertically and push it back into the machine to get the thread started. Once you feel the tap engage with the machine, turn and tighten the shank nut counterclockwise. Tighten the shank nut as tight as you can by hand.
● Make sure all tap handles are pushed back before turning the water supply back on.
Reassembly of the water dispenser taps
Returning the Filtered Water Dispenser to Service
Important: If a water leak is detected, shut off the water supply, electric, and CO2. Resolve the leak first before moving on to the next steps.
● Turn on the water supply valve. Turn it 90 degrees to the on position.
● Place a pitcher underneath each tap to purge water through the system. Do this for just a few seconds for ambient and cold water taps. For the CO2 valve, you will need to purge water from the carbonated tap for a while. Once you see a full, steady stream of water, push back the tap.
● Restore electric to the machine by turning the machine power button to the on position.
● Turn on the CO2 supply. Turn the valve a full 90 degrees to ensure it is turned on correctly.
● Pull on the CO2 tap and wait until you hear the CO2 valve power on. Repeat this process two or three times until carbonated water comes through the tap correctly.
Repeat this water dispenser cleaning process once every 6 to 12 months to ensure proper function and cleanliness of your machine.
Restoring carbonated water to filtered water dispenser
Cleaning the Water Dispenser Exterior
● Dampen a clean microfiber towel with stainless steel cleaner.
● Rub water spots and smudged, or tarnished areas with the towel to remove them.
● Repeat as necessary to keep your machine looking sleek and shiny.
This article is for informational purposes only. Natura Water LLC assumes no liability for any damage caused by performing any of these actions nor does Natura Water LLC assume any damage caused by, or to the machine, by exercising the actions outlined in this article. This article is not intended to be a substitute for repairs done by persons not capable of completing the tasks as outlined above. If you are not familiar with the Natura machine and do not feel comfortable performing any of these tasks, please contact a professional or Natura Water LLC for assistance.
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Exciting News: Our New Webstore Is Now Live! We’re thrilled to announce the official launch of our brand-new webstore — ShopNaturaWater.com ! Now it’s easier than ever to bring the refreshing, eco-friendly experience of Natura Water into your home or business. Whether you're a long-time fan or just discovering us, our new online store offers everything you need in one convenient place. Here’s what you’ll find: 💧 The Bella Cascata – Our sleek and sustainable countertop water system is now available for purchase online. Enjoy still and sparkling water on demand, right from your own kitchen. ♻️ CO₂ Swap Program – Sign up and swap out your CO₂ cylinders with ease. We make staying stocked and sustainable simple and stress-free. 🧃 Filters & Bottles – Need a new filter or more bottles? No problem. Restock your essentials anytime with just a few clicks. 🎁 Exclusive Bundles – Take advantage of value-packed bundles designed to help you save while getting the most from your Natura Water experience. Our goal is to make clean, great-tasting water more accessible — while supporting a more sustainable planet. The launch of our webstore is a huge step toward that vision, and we can’t wait for you to explore it. Visit ShopNaturaWater.com today and see how easy it is to stay refreshed, reduce waste, and live better with Natura. Thank you for being a part of our community! — The Natura Water Team
Introducing the Natura CO₂ Cylinder Swap Program A Hassle-Free Way to Keep the Bubbles Flowing If you love the fizz of freshly carbonated water, you know how crucial a reliable CO₂ supply is. That’s where Natura steps in — with our new CO₂ Cylinder Swap Program designed to keep your sparkling moments uninterrupted and stress-free. Whether you’re already carbonating at home or running a bubbly beverage setup for your business, our system works with any standard 14.5oz CO₂ cylinders, regardless of brand. So there’s no need to change your equipment — just join the swap program and keep things fresh. How It Works — In Four Easy Steps We’ve simplified the exchange process so you can spend less time worrying about refills and more time enjoying that perfect pour. Box Up Your Empties Once you have two empty CO₂ cylinders, just place them into your refill box and attach the prepaid return label included in your starter kit. Send Them Our Way Drop the box in your mailbox or take it to the post office — USPS handles the rest. Once scanned, your return is officially on its way. We Charge Your Card on File No need to log in or re-enter payment details. As soon as your return is scanned, we automatically process your payment for the refill. Fresh Cylinders Delivered Within 2–3 business days, two full CO₂ cylinders arrive at your door. No subscription, no hidden fees — just refills when you need them. Affordable and Efficient Getting started is easy — just $60 gets you your first two CO₂ cylinders, complete with a prepaid shipping label and refill box. Each future refill is only $42 for two cylinders, including shipping. No monthly fees, no commitment. Just pay as you go. Sustainably Sourced, USA Made Every cylinder is 100% sustainably sourced and proudly made and packaged in the USA. When you choose Natura, you're choosing quality, convenience, and a lower carbon footprint. Take It Easy — Let Us Handle Your CO₂ Carbonation should be effortless. That’s why we’ve streamlined the swap process from start to finish. Whether you're a sparkling water aficionado or just getting started, the Natura CO₂ Cylinder Swap Program is the easy, eco-conscious way to keep your bubbles alive. Ready to swap? Join now and keep the sparkle going.